We all have the ability to learn and grow from all of our life experiences.
With time and practice, we can become skilled at applying what we have learned to help us better navigate both our personal and professional lives. Here are seven simple yet effective questions to help you build upon your experiences, understand which things NOT to do or pursue and discover ways to do what you love.
1. What was your worst job?
Sometimes knowing what you DON’T like is more valuable than knowing what you think you do like - because it tells you what type of people to avoid and what roles to never pursue again.
When I was 16 I worked at a small ladies boutique in Center City, Philadelphia. They paid minimum wage plus 3% commission. I was offered the job after serving as a host/model for Philadelphia magazine’s “Best of Philly” events and parties on behalf of the store.
One Saturday I came into work expecting to find my $300 commission check but instead was greeted by a 3 x 5 index card that said: “Effective immediately sales associates will no longer receive commissions.”
As I read that sign, I thought I could have a confrontational argument with the owners OR take those leather pants I had been eyeing for months, lock up the store and bounce. I did the latter and never looked back. The owners showed me who they were by breaking their promise and not keeping their word and I never gave them a chance to do the same thing to me again.2. What was your favorite job?
Focus on the specific aspects of the job that you loved i.e., did you like the fact that you worked non-traditional hours, with creative people, or attended a lot of industry events.
I loved my years working with NIKE and the Jordan Brand, especially working with so many passionate business people, athletes and celebrities. I also loved my first job at AT&T and working overseas because of the autonomy and responsibility it offered. Since holding these positions, I have continued to seek out other opportunities that offer the same chances to do and work with the things I love.
3. What is the craziest thing that you’ve heard someone say during your career?
You can learn a lot from others mistakes if you pay careful attention to what people say in a group setting and how the decision makers respond or react.
When I worked as a freelancer, I attended a production meeting hosted by the prospective client. At the end of the meeting, the client opened the floor to questions. One young publicist asked, “what would I have to do to get fired? and what things will we not be able to get away with?”
Her question to the prospective client basically asked, “what is the least amount of effort I can give and still get paid.” Work ethics, integrity, and professional abilities aren’t just words but rather guides to help you present yourself and interact with others in a positive way.
Twenty years later I still shake my head every time I see someone verbalize and seek to strive for low expectations and doing the bare minimum.
4. What was some of the best advice that you’ve received throughout your career?
We have all been given great words of wisdom in our relationships, work and even our careers. However, do you know how to take advice from one aspect of your life and apply it to another life experience?
I once asked a prospective client what type of budget he had to work with. He replied, I want to pay you what YOU think you are worth. It taught me that people who feel valued will always give you 110% when/if needed, while those who feel that they are underpaid and over-worked will never go the extra mile with or for you. And, if they do – they will most likely resent you.
5. What are some of your professional accomplishments that make you feel proud?
We tend to be most proud of things that help/benefit others, create experiences, and do what others have not been able to achieve.
Executive producing and planning special events always makes me feel proud. It’s like conducting an orchestra with many moving people and parts. I’ve done hundreds of events, however, two events that will always stand out are - the Brand Jordan NBA All Star Party in Philly and securing the NYSE opening bell ceremony for iconic soul food restaurant Sylvia’s.
6. What is a professional risk you took that changed your life?
Career success is often a high-risk, high-reward world. Risks are tiny tests of our stamina, persistence and endurance. Practice taking small career-related risks every day so you’ll be prepared when opportunity presents itself.
Living and working outside of the country was something I did not embrace immediately. In fact, I passed up an international assignment in Asia before I accepted one working in Europe, The Middle East, and Africa.
When you live in another country where you don’t know a soul – you quickly learn how to become highly resourceful and independent, not to mention comfortable with yourself and doing things alone. Embrace chances to push yourself outside your comfort zone. Remember, no risk – no reward.
7. Who was your worst boss?
People who fail us are often our best life teachers.
I am lucky to say that I have only had ONE bad supervisor/boss. She would take credit for my efforts, not include me in key meetings, and gossiped about me and everyone in the department like a 12-year old girl. But what really made her a horrible boss was her lack of professionalism. Sure we don’t have to like everyone, but we have to always demonstrate respect and professionalism to those we work for and also those who work for us.
This week take a few minutes a day to ask yourself one question. Examine how the answer can help you move toward doing what you love.
“Patrice, you did an excellent job at XYZ, you have so much potential, and I am sure that your next XYZ will be even better.” One day I asked her what the word meant and she said that I had a lot of great abilities and could do almost anything I wanted. I credit my first teachers and my Montessori early childhood education for helping me to be independent and self-confident at such an early age.