New York Times best-selling book, What Do You Do With an Idea? describe their new book as follows: “What are problems for? They challenge us, shape us, push us and help us to discover just how strong and brave and capable we really are. Even though we don’t always want them, problems have a way of changing us in unexpected ways. So, what will you do with your problem? Now that’s up to you.”
Dear Patrice, I recently worked on a project that had some problems and minor issues. How should I discuss this situation with my boss?
Here’s a three-step process to position yourself and your work in the best possible light moving forward:
1. You should proactively raise the issue FIRST and not wait for your boss to do so. Acknowledge the fact that things should have played out differently but stick to the facts. I have had people literally apologize for things I never knew had occurred, so chances are your supervisor may not know every detail. After the conversation, outline and/or draft a brief summary of the obvious “mistakes” and what you and others will do in the future to prevent it from happening again.
2. Now that you have told your boss what she or he needs to hear, you need to look for the root cause of the problem. Did things not work out according to plan because there was no organization, because things were left until the last minute, or because others dropped the ball? Or was it simply a matter of unclear expectations. For example, you CAN control how long others speak by both advising them well in advance that there is a 5-minute limit but, by also having a “moderator” and process in place to jump in - when they don’t. Your goal is to uncover the real reason things will be different. Remember, the best way to prove this is to not just TELL others what will happen but to SHOW them the next time around.
3. Your ability to bounce back from mistakes and all that life dishes out is all about attitude. Embrace a growth perspective where you seek to learn from everything that happens, especially those things that don’t end up well. Mistakes happen despite our best laid out plans. This week think of these and other ways to communicate, grow from, and create success from mistakes and mishaps. Remember that life is what happens while we’re making (and hopefully learning from) other plans.
It has been said that 80% of conflict is a communications issue. I recently had a minor conflict with a neighbor that was caused from her literal and figurative inability to hear and understand what I was saying. This morning I thought that when it comes to life in general most things that disconnect people have to do with what and how things are said. It may sound silly but we all need to brush up on key types of communications. Check out these seven questions to see how you score on professional communications.
1. How do you ask for a raise or promotion? The biggest mistake people make in not getting a raise or promotion is lacking confidence and being “mousey.” Would you want to give more money to someone who can’t look you in the eye, use a firm and clear voice and command your attention and respect? No, you wouldn’t - so why should your current boss or potential future employer. 2. How do you introduce yourself? Do you have a memorable way of meeting people? If not, you should. Tell others that you mean business with your initial conversation and your first impression. You’ll get brownie points for making social connections i.e., asking questions or using body language such as nodding your head and smiling. I introduce myself as a master problem solver. 3. How do you present information and yourself? Whether it’s an interview or a PowerPoint presentation, the best way to “communicate” your knowledge and ability is to be prepared, knowledgeable, and on time. Always communicate the W.I.F.M. factor (What’s in it for me?) and K.I.S.S. (Keep it Simple for Stupid). This is certainly not insulting anyone nor their intelligence but rather a great idiom to remind you to be clear and concise. 4. How do you deliver an apology or explanation? Chances are whatever bad news you have to deliver – it’s best to go with a sincere ‘less is more’ approach. I have seen many people talk themselves out of an apology by focusing on themselves and not the other party. If you say or do something that you wish you hadn’t – speak on and move on.
But before you do, remember that people want to be heard, so shut up and listen. Equally, learn how to find a positive spin in any negative. It softens the blow and makes people associate you with something good. 5. How do you ask others to do things? It’s not what you say by truly how you say things. Period. Tone, volume, and frequency affects others. Follow a good rule of thumb – listen twice as much as you speak. 6. How do you relate to co-workers on a personal level? Your goal is not to be the party-girl or after hours guy, but it is good to connect with select colleagues who share common interests. Find ways to strike up neutral topics such as hobbies, work background, and pop culture (minus the politics). 7. How do you express thanks and appreciation to others?
Everyone achieves because of the help of others. Find ways to say more than a generic thanks to those who help you in big and small ways. >Communicate in clear and concise ways. This week practice new ways to ask for things and express what you experience. In time, you will be a seasoned pro at minimizing a lack of communication or misunderstanding.
We all have the ability to learn and grow from all of our life experiences.
With time and practice, we can become skilled at applying what we have learned to help us better navigate both our personal and professional lives. Here are seven simple yet effective questions to help you build upon your experiences, understand which things NOT to do or pursue and discover ways to do what you love.
1. What was your worst job? Sometimes knowing what you DON’T like is more valuable than knowing what you think you do like - because it tells you what type of people to avoid and what roles to never pursue again.
When I was 16 I worked at a small ladies boutique in Center City, Philadelphia. They paid minimum wage plus 3% commission. I was offered the job after serving as a host/model for Philadelphia magazine’s “Best of Philly” events and parties on behalf of the store.
One Saturday I came into work expecting to find my $300 commission check but instead was greeted by a 3 x 5 index card that said: “Effective immediately sales associates will no longer receive commissions.” As I read that sign, I thought I could have a confrontational argument with the owners OR take those leather pants I had been eyeing for months, lock up the store and bounce. I did the latter and never looked back. The owners showed me who they were by breaking their promise and not keeping their word and I never gave them a chance to do the same thing to me again. 2. What was your favorite job? Focus on the specific aspects of the job that you loved i.e., did you like the fact that you worked non-traditional hours, with creative people, or attended a lot of industry events.
I loved my years working with NIKE and the Jordan Brand, especially working with so many passionate business people, athletes and celebrities. I also loved my first job at AT&T and working overseas because of the autonomy and responsibility it offered. Since holding these positions, I have continued to seek out other opportunities that offer the same chances to do and work with the things I love. 3. What is the craziest thing that you’ve heard someone say during your career? You can learn a lot from others mistakes if you pay careful attention to what people say in a group setting and how the decision makers respond or react.
When I worked as a freelancer, I attended a production meeting hosted by the prospective client. At the end of the meeting, the client opened the floor to questions. One young publicist asked, “what would I have to do to get fired? and what things will we not be able to get away with?”
Her question to the prospective client basically asked, “what is the least amount of effort I can give and still get paid.” Work ethics, integrity, and professional abilities aren’t just words but rather guides to help you present yourself and interact with others in a positive way.
Twenty years later I still shake my head every time I see someone verbalize and seek to strive for low expectations and doing the bare minimum. 4. What was some of the best advice that you’ve received throughout your career? We have all been given great words of wisdom in our relationships, work and even our careers. However, do you know how to take advice from one aspect of your life and apply it to another life experience?
I once asked a prospective client what type of budget he had to work with. He replied, I want to pay you what YOU think you are worth. It taught me that
people who feel valued will always give you 110% when/if needed, while those who feel that they are underpaid and over-worked will never go the extra mile with or for you. And, if they do – they will most likely resent you. 5. What are some of your professional accomplishments that make you feel proud? We tend to be most proud of things that help/benefit others, create experiences, and do what others have not been able to achieve.
Executive producing and planning special events always makes me feel proud. It’s like conducting an orchestra with many moving people and parts. I’ve done hundreds of events, however, two events that will always stand out are - the Brand Jordan NBA All Star Party in Philly and securing the NYSE opening bell ceremony for iconic soul food restaurant Sylvia’s. 6. What is a professional risk you took that changed your life? Career success is often a high-risk, high-reward world. Risks are tiny tests of our stamina, persistence and endurance. Practice taking small career-related risks every day so you’ll be prepared when opportunity presents itself.
Living and working outside of the country was something I did not embrace immediately. In fact, I passed up an international assignment in Asia before I accepted one working in Europe, The Middle East, and Africa.
When you live in another country where you don’t know a soul – you quickly learn how to become highly resourceful and independent, not to mention comfortable with yourself and doing things alone. Embrace chances to push yourself outside your comfort zone. Remember, no risk – no reward. 7. Who was your worst boss? People who fail us are often our best life teachers.
I am lucky to say that I have only had ONE bad supervisor/boss. She would take credit for my efforts, not include me in key meetings, and gossiped about me and everyone in the department like a 12-year old girl. But what really made her a horrible boss was her lack of professionalism. Sure we don’t have to like everyone, but we have to always demonstrate respect and professionalism to those we work for and also those who work for us. This week take a few minutes a day to ask yourself one question. Examine how the answer can help you move toward doing what you love.
Unfortunately, we have all had jobs that were great but we’ve also had several that sucked. If the writing on the wall says there is a strong chance that you and/or your position are on the chopping block, here are seven things to protect you and create leverage in your departure.
1. Connect with human resources, labor relations, and your employee “handbook.” Learn your rights (i.e., does the government agency allow all permanent employees to have up to a year before they can be let go). It’s always good to know starting every job if you can be fired “at will.” All companies are different but most can simply let you go whenever they want to. Understand your review process and if you have had previous positive evaluations of your performance; present a good argument as to why you believe it has changed. 2. Understand the politics: It could be as simple as your VP wants to hire her former colleague and friend to have your job – because that’s her friend. If it’s a personality issue, chances are it will never be resolved in your favor (especially if the conflict is with senior staffers). So dust off your “C.Y.A.” (Cover Your Ass) file that you should have started the moment you got hired. Every “great job” email and “thanks for the help” Post It, (and a copy) of anything positive that internal and external clients have said about you. It’s not too late; ask a current client and others to write a letter about your most recent successful project or general letter of reference. After you have the positive feedback, create a one page summary of your major accomplishments. 3. Document everything: In addition to your CYA file, you need to keep a DAILY log of all communications and connections with others. Did your SVP cancel your review meeting for the 5th time? Are you excluded from meetings? Anything and everything needs to be recorded. 4. Understand the other issues: Unfortunately even in 2017 people are still discriminated against because of their race, age, sexual orientation, gender, religion and much more. If you have solid evidence that this is much more than someone simply not “liking you.” Consult with an employment lawyer to help you better understand your legal options, but most likely to help negotiate your exit with the most money in your pocket. For example, let’s say you’ve worked at a job for the past two years and it’s simply not working out with your new SVP. An employment attorney may be able to guide you to help request and negotiate that the company will pay one week for every year and to NOT contest unemployment. 5. Strategize with professional mentors and contacts that might have knowledge and expertise of both the process and the key players: Truth is you may not want to or be able to pay a retainer and hire an attorney, but you can tap into the “intellectual property” of others. Cast a wide net and ask others for advice and even perhaps how they navigated the same or a similar situation. 6. Circle back with HR: Present all positive evaluations, feedback and input. Communicate your desire to explore potential ways that you can part ways from your employer. Unemployment benefits, extended healthcare or company paid benefits, outplacement services (i.e., help with resume and recruiters). 7. Walk Away: If you have tried all that you could with or without the advice of legal counsel, and you’ve gotten the best severance package you can get, take it and move on. At some point your happiness and freedom to find a new job that you love is worth so much more.
As you leave, work on developing the story you will tell to other professional contacts and potential employers.
It sucks to be fired even from a job that you hate. Even if you only have a couple of years of experience, you still may be able to get more than a “thank you and good luck to you.”
Brush up on your negotiation and networking skills and assemble a dream team to help assist you with a graceful “positive” exit.
Sometimes we’re doing the best we know how but career opportunities are not presenting themselves and we seem stuck in a similar or perhaps even the same place. Here are seven questions to guide you to understand and then make minor changes in how you approach, view, and do things.
1. How well do you think on your feet? You don’t have to be the person who talks simply to hear themselves speak, nor to say things simply because that’s what you think others expect. However, you need to practice and learn how to come up with AN idea or feedback when put on the spot. Being quick with your thoughts and solutions to problems will help make you appear as a credible expert and therefore a valuable asset in any industry or field. 2. Do you think happiness is a right or a choice? If you said choice, you’re correct. Experts have actually proven that feeling happy when it comes to our work life is a skill that must be cultivated. Yes, stuff happens but through meditation and mindfulness you can slowly learn how to keep things focused. 3. How do you strike and engage in a conversation? I once had a client who was extremely well educated, read and traveled. He was a nice guy often put his foot in his mouth or said really inappropriate comments in an attempt to be witty. Create “pick up” lines to engage potential influencers and professional contacts. 4. Are you a problem solver? I learned a very important lesson at my first job out of school – that if you bring a problem to your boss you must also bring a possible solution. This is one thing that separates the average janes/joes from the true professionals. Whether it’s your current coworker or boss, always have a potential way to address whatever you are expecting/asking someone else to solve. 5. How do you blow off steam and stress? Everyone needs healthy outlets to process and deal with stress. Without them - you can be your own worst enemy – and with them a great motivator. Take 30 minutes a day to walk, exercise or do a variety of things to feel more positive to rise and grind another day. 6. What do you do to be memorable? Imagine 100 people applying for the same job; statistics prove that less than 20 will stand out and/or be remembered. Find little ways to break through the clutter and differentiate yourself from competitors. Ask that great question or establish rapport by mentioning a shared friend or associate. 7. What are you willing to do without until you’re able to do the things you love? Embrace the fact that anything worth having takes effort and requires time. Which sacrifices are you willing to make? Dream big but work even bigger to do whatever is required to fulfill your dreams.
When we know better we do better. Now that you are aware of these small things you have (or have not) been doing – the more prepared you are not to let them hold you back the next time.
Since childhood you’ve heard at least one story about superheroes and their special powers. But has anyone ever taught you how to become your own superhero who saves the day in your career and life. Well, Elizabeth Gilbert, author of Eat Pray Love may have actually cracked the code. Here are seven ways to become your own heroic figure.
1. Answer the call: “If you want to be the hero of the story - you kinda gotta answer the call.” – Elizabeth Gilbert 2. Hold a mirror to your flaws: Seeing yourself clearly is the second step to becoming a hero. Heroes know who they are and what makes them special. Focus on the special powers you have and work on cultivating them. 3. Prepare yourself for peril: The only constant in life is change and challenges. Become a person who thinks three steps ahead, always has a plan “B” and will be prepared to successfully deal with adversity. Remember, it’s not IF difficult obstacles come along; it’s how you’ll respond WHEN they do. 4. Ride the wave: Superheroes know how to deal with a variety of situations but mostly they simply know how to ride the wave. In an opportunity, ride the wave/go with the flow and when the wave and movement and beautiful views end - so should you. But luckily you’ll have (or quickly create) a plan – to find and then ride another wave. 5. Take responsibility: Growth is about owning a part/role in any situation. Are you deathly afraid of speaking in front of others? Are you intimidated that others are better writers or simply smarter than you are? Own your shortcomings and learn how you can prevent something bad from happening again by being honest with yourself and others. 6. Never waste your suffering: Be empowered to use your mistakes and “failures.” However, there is no need to beat yourself up. When you can share your experiences and lessons with others to turn your misery into meaning. 7. Face fear: Facing your biggest fears head on – frees you. Heroes demonstrate courage – moving forward despite fear. Attack what scares you most and stop running from it. If you want to break into marketing, send out an updated resume that shows your pro bono consulting projects
Heroes help us in many ways, but becoming your own hero makes you qualified to not always have to rely on others to live and manifest a highly successful career. This week follow these simple steps to use a mirror to see your flaws and yourself clearly; bring you to your own attention; and tear down your walls.
Mega producer, screen writer, and author Shonda Rhimes wrote a book called the Year of Yes, where she shares the beautifully interesting experiences that she had as a result of agreeing to do things that she had normally said “no” to.
Truth is, it is not practical or possible to say that you will say “yes” to every opportunity. However, you can make a focused effort not to say “no” to as many things in life.
Here are seven areas where you can embrace an open mind in 2017 and be receptive to considering and doing more experiences that you would not have normally done. Accept help: Often the very thing we need to take us to the next career level is help and assistance from others. The next time someone offers to look at your resume or help you in some professional way - don’t make excuses like your resume isn’t updated - just accept the help! Helping others in your own way: I find that when others ask me for help, I sometimes say “no” because they are asking for something that requires more time than I have to give. You may not be able to drive your friend to Ikea and help move furniture from Harlem to Brooklyn. So offer to do what you can do. Do one thing that scares you (a little): Sometimes the best way to get over something is to face your fear directly. Build a strong verbal and written argument for why you deserve a raise or confront that co-worker who seems to have had a problem with you since you started. Whatever the situation, addressing it head on will not be nearly as bad as you envision in your mind. Embrace a new take on hanging out after work: Connecting with people outside of the office can be more than drinking at a local bar. Next time a co-worker asks you to join them for an activity after work – go for it. Stop by at a work friend’s open mic night, stand-up comedy set or event. Doing so can open up a whole new social scene and (potential professional contacts) by connecting you with new and interesting people. Take the initiative and create your own work project: Create just one way that you can take on a job or activity that simply needs to be done. Take that trial class: Whatever you are into - yoga, painting or martial arts - stop putting it off and just take the one FREE class. Who knows? You might hate it; but more than likely you’ll love and enjoy the fact that you tried doing something that you’ve never done before. Help a friend with a worthy cause: We all know someone who works with a positive and charitable cause. Take seven minutes to see if you can volunteer, make a donation, or spread the word to others who can support their worthwhile efforts.
Embrace 2017 as the year that you will be more open, willing, and able to try new things. Sure you won’t be able to say “yes” to everything, but this month and throughout the year take time to thoroughly consider every opportunity and experience before you say “no.” See if there is a way to do something before you simply write it off.
I read a great quote about dogs that said that dogs are the only animal on the planet that love you more than they love themselves. Thought that was very powerful. Here are seven amazing professional lessons that my dog taught me about working with others.
1. Body language: 80% of most communication is actually non-verbal. So when in doubt “read” others to see if they are a threat to you. Observe everything – eye contact, stance, types of questions they ask (or lack thereof). 2. Solid business relationships are based on trust, loyalty, and respect: Associate with those who you can build, grind and hustle together. 3. Maintain clear boundaries and expectations give to others: Enough said! 4. Dog fights are ugly and intense but sometimes required: Some things are worth fighting for such as integrity, your professional worth, respect and what is rightfully yours. When your friends, family or your character is attacked turn fight with your words and actions. 5. Trust your instincts: Know when a person or situation seeks to harm or take advantage of you. You know when something does not look kosher, go the other way. Watch those showboating, lying or those saying things that just don’t add up. Hone your instincts by trusting that when you feel someone or something is not right in your gut – you’re probably right. 6. All dogs are different: Remember that everyone has a story that is deeper than the person who you see. Build relationships slowly and over time unpeel the layers of each person you encounter. 7. Learn new tricks: Despite your age or experience you can always hone and learn new ways to do things. Keep an open mind and you’ll find that there is something to be happy about daily. Share that happiness with others.
I have owned a dog since I was 7 years old and believe dogs will always be a part of my life. This week appreciate and reflect on the roles animals have played in teaching you some “human” life lessons. Or if you are not an animal person, try to appreciate and learn from them in other ways. Happy New Year!
What is a maxim? Maxims are general truths, fundamental principles, rules of conduct and guidelines, and proverbial sayings. Our two Living on Purpose Project maxims “Live. Love. Do.” and “Living Life With Exclamation!” not only guide our efforts but serve as our guiding philosophy. This week we want to share maxims that have helped others find success as both full-time employees, freelance and consultant career. We hope that they can also change your ability to explore and secure new opportunities and ventures.
1. There are (3) three steps between you and your passion: 1. Do what you love. 2. Do what comes naturally. 3. Do what connect you to and help others live, love and do better. 2. Whatever you do ensure it includes a chance to help others: Always pursue opportunities that create the chance to help loved ones and strangers. 3. The customer rules: Even if they are “wrong” the customer should always think they are right. Listen intently to what is meaningful to your clients/customers i.e., their needs. Educate them on a practical and an emotional level. Build something so uniquely perfect and psychologically appealing that customers MUST have it, even if they never thought of it or imagined it possible. 4. Never give up: Persistence, perseverance, patience and “please” are four power words that can transforms opinions, the way people think and what they do. 5. Evoke and adapt: Our playing field (life) is always changing. Focus less on results and more on learning experiences. Think big and create partnerships that allow you to evolve and grow. If you need confidence, “act as if” and cling onto others’ positive beliefs of you – until your own belief kicks in. 6. Discover your nature is to create: Find something that someone else has done and improve that “thing” by adding your unique twist. Then strive to do it better than anyone else in the world. Find it and bring it to the others. 7. Simplify and go: Rely on the expertise of others but trust your own instincts. Ask what you don’t know and share with others the things you do. Command cooperation and respect, at every age and stage, and believe in your dreams. Maintain and hone peripheral vision because breakthrough ideas, products, or ventures appear out of the corner of your eye. And finally, never forget to always remember opinion is not fact.
This week take seven minutes to write three career maxims that you’ll use to continue to guide you to navigate career choices and changes, and keep you grounded on your goals.
Tired of sending out your resume with no response? Are you finding that all the traditional ways to find a new job are not working? Here are seven surprising things that can help you land a job quickly, along with suggested activities most that you can do in less than 10 minutes. You’ve tried things your way, why not join week three of our #LOPP30daychallenge and see if some new ideas can make a huge difference.
1. Create a professional Pinterest board: Who said Pinterest is only for female foodies, future brides and fashionistas? Pinterest is a new and powerful way to display images and photos of brands, projects and companies that you’ve worked with. It’s also a great platform to profile your professional accomplishments such as, the logo you helped design for a new product package or the beautiful event you produced for more than 500 people. Wow prospective employers and demonstrate that you think outside the box with a beautifully arranged professional Pinterest board. 2. Create a personal website: Create an engaging yourname.com (i.e., personal website) that demonstrates your communications and digital skills, and overall professional experience. Your site should include: a profile that features your professional biography; an e-resume that incorporates social media links to help promote your personal brand; an e-portfolio that showcases your work samples and shares recommendations/references; and possibly a blog that highlights a hobby, interest, or professional skill. (FYI: Having a blog will give you a higher ranking, when prospective employers Google you, than those who don’t). Most importantly a personal website enables you to portray yourself as someone who “lives in color” and has a comprehensive and diverse personal and professional life. Register the domain for your personal website and/or use a site like Wix.com or Weebly.com. Create a one-page outline of the key pages/sections of your future site. Also take a minute to check out Figdig.com and carbonmade.com – two social networks that help people show off their creative skills. 3. Use the lingo: Research your industry’s top 10 buzz words and create an example of how to weave each into your cover letter or during an interview. Select three buzz word and practice using it in an interview answer. 4. Master a 1-minute pitch: Practice and perfect an amazing response for the question “Tell me about yourself?” by sharing a compelling story that emphasizes your relevant skills. Ensure your pitch includes three key parts: (1) intro: start prove you’re the best candidate for the job with an example of where you used and/or enhanced a key job-related skill; (2) middle: promote your personality by sharing your strongest point of differentiation i.e., that one thing that makes you uniquely you; (3) wrap up: end with a “gee-whiz” fact, such as how you got promoted from entry-level worker to a team supervisor in less than 10 months and demonstrating your confidence to hit the ground running in your new role.
Identify the three points and examples you’ll use for your 3-part elevator pitch that can be used both in an interview and one-on-one meeting in any setting. Rehearse each part by saying it out loud in front of a mirror or to a friend orfamily member. 5. Understand and practice the 7 core types of interview questions: Interviews may vary in length, format or even style, however, the content of almost all interviews is usually the same. Take time to prepare and practice your response to the following common interview questions. (1) The Intro: (See above “Tell me about yourself?”). (2)The starters and enders: What are your strengths and your weaknesses? List 3 positives traits and/or skills and one “positive” negative. When asked at the end of the interview, Do you have any questions for me? Always ask at least one question, such as “Can you describe the type of person who excels in your organization?” A question like this will give you great insight into how you might fit in at the organization, as well as points to highlight in your follow up thank-you note. (3) The classics: What were the responsibilities of your last position? and Why have you been unemployed for so long? or Why are you leaving your present job? Keep everything positive, upbeat and concise. (4) The scenarios: Can you give me an example of going above and beyond the call of duty at work? and Describe how you would handle a situation if you were required to finish multiple tasks by the end of the day, and there was no conceivable way to finish them? Again, avoid anything negative and give clear examples. (5) The diplomatic tests: What was your former supervisor’s biggest weakness? and Have you ever worked for someone who took credit for your work/accomplishment? Watch these “traps,” whatever the situation, try to portray it in the most positive light. (6) The self-evaluation: How would you describe your work style? and What additional training or exposure would your last supervisor suggest? These are code for “do you work well with others?” and “what are your professional weaknesses?” (7) The unexpected curveballs: Sell me this pen, and tell me 5 ways to use a pen other than writing? and Tell me why fuzz is on a tennis ball? These questions are less about the actual response and more about demonstrating your ability to think quickly on your feet and to propose any possible answer. Practice one of these questions every day for the next week. Then Google “100 top interview questions” to make a list of other questions you might want to rehearse before your next interview. 6. Practice some unconventional networking prep strategies: Try some nontraditional yet effective ways to prepare for meeting someone new is to Googling them or research the job description of a position you’d love to hold in their organization. Both will give you unique and memorable conversation starters that will be different from 80% of the other people. Before or your next networking event, follow the LinkedIn company page of the keynote and others speakers and search the personal page of someone who currently works for the organization. 7. Make a picture speak a thousand words: Take a few minutes to add some visual interest to your resume. Simply doing little things like using a bold color such as blue, green or purple for your name and headings, or adding logos of the companies you’ve worked for, can help you stand out from the competition.
Studies show that color has a positive effect on our recall and recognition. However, when it comes to including a picture of yourself the experts say save the photography for LinkedIn or email and to not include it in your resume. Think of two visual elements that you can add to your resume to make it “pop.”
Sometimes we need to mix things up in order to create new opportunities. This week think of at least three new things that you can try to help break through the clutter and get you steps closer to a job offer or new business opportunity.
Rachel Piatczyc, event consultant, real estate agent and photographer, on finding courage to make changes; discovering a common thread in the things you love; fearing success (not failure); and being a “Jill” and master of all trades.
Two people join LinkedIn every second. More than 35% of LinkedIn’s members aren’t just posting their resumes to this leading professional networking site, but rather using it as an interactive tool to proactively help advance their careers. Here are seven surprising ways that people are using LinkedIn to generate job leads, make inroads with recruiters and hiring managers, and effectively promote their professional brands and businesses. As part of our October 30-Day Career Challenge, we’re also adding seven activities that you can do this week to step up your LinkedIn game.
1. Spend time and not money, and boost your numbers: According to Power + Formula 2013 LinkedIn User Survey: almost 85% of people use the free account; 52% spend up to two hours each week researching companies and individuals on the site; and nearly 22 % of users have 500-999 first degree connection. As a career consultant, I encourage my clients to work toward creating a network of 500 connections (unlike Facebook and other social media sites, 500 is the maximum number that appears on LinkedIn). This week reach out to seven new people every day such as former colleagues, classmates, new co-workers, friends of friends, professors, and almost anyone you can think of to increase your first level connection network. 2. Asking for intros and connects: Almost 63% of LinkedIn users make their first level connections “public.” Not only should you do the same but you should also regularly review your connections’ contacts to identify people you’d like to meet or work with. Then use a simple 3-step process to get to know these people: (1) prepare a brief summary paragraph detailing where you currently work and/or what you’ve been up to recently; (2) tell your connections that you are interested in working at XYZ or would simply love to speak to person “X” in their network; and (3) ask if they can introduce you – be sure to include your summary paragraph in your request. Some people will prefer to reach out to the individual first to confirm that they can share their contact info with you. Others will simply send an email to the contact, including your email request/summary and “cc” you. Regardless of how you are connected, be sure to follow up with a “hardcopy” thank you note to the person who provided the introduction. Yes, I said hardcopy. Business etiquette is a dying breed but can really help you stand out because so few people do it. Even in our digital age, an old school thank you card will impress others and make you more memorable than the 80% of people who won’t send one. Another final key point: in a few weeks make sure you circle back with your original connection to let them know what, if anything, has happened as a result of their introduction and to thank them once again. Use this 3-step method with 10 strangers you would love to call “contacts.” 3. Create a weekly buzz: Use status updates to keep your name out there and ensure you stay relevant. It doesn’t require you to do or write a lot.
Simply informing others that you’ve had a work anniversary or started a new job and congratulating those in you network when they do the same will do the trick. Endorse the skills of 10 of your connections or send some relevant updates. 4. Create - don’t wait for opportunities: More than 75% of LinkedIn users are using the platform to research people and companies. Use the advanced search function to learn more about people you’d like to know and companies you’d like to work for. Then Google and follow the ones you’re really interested in via Facebook, the web, and other social media sites. Select one person in your field who you admire and want to get to know. Review her/his LinkedIn page and other information found on the Internet and draft a personalized email complimenting them for their recent accomplishments requesting to meet him or her for coffee or a 20-minute call to ask them for some career advice. 5. Use your words: Draft and share an article, blog post, press release or anything that you’ve recently written. Write and share a nicely written piece on a timely topic in your field; include your LinkedIn photo so others tie it into your LinkedIn profile. 6. Follow the leader: Follow companies and engage with or join group(s) related to your field/desired field. More than half of all companies share more “individualized” content on their LinkedIn site, including text and video product/service information. Approximately 60% of companies view who is following their company pages to identify possible job candidates; and more than half of all company LinkedIn pages share updates with followers.
In addition, about two thirds of LinkedIn “power users” belong to groups like their college alma mater, previous employers, associations and groups within their industry. These groups can offer invaluable information such as job leads and invite-only networking sessions. Today pick one company to follow and one group to join. 7. Engage with post(s): Whether it’s an influencer or a junior person who works in the same or similar field, take time to comment on their posts that are relevant to your field or potential connections. Offer substantive, insightful feedback (i.e., more than “nice post”) in order to get your name “out there in the digital world” and to increase the likelihood that someone will view your profile as a result of reading your comment. LinkedIn is more than a job board where you post your resume. It is a powerful interactive tool that successful professionals use to: facilitate daily direct messaging, generate more than 40% of a prospective employees’ job leads; and connect tens of thousands former employees every day. This week spend 7-10 minutes a day or (if this is something you really need to improve) dedicate 90 minutes during the week working on one or more of LOPP activity challenges.
World-renowned Stanford University psychologist Carol Dweck has spent decades studying why it’s not just our abilities and talents that bring us success but whether we approach things with a “fixed” or “growth” mindset. Here are some key takeaways from her amazing book, Mindset, and seven questions to determine which mindset you currently have and ways to make changes to accomplish true career success.
1. What is your mindset on life?: Dweck says how you answer the following four true or false statements will tell you whether you have a growth or fixed mindset: (1) You are a certain kind of person, and there is not much that can be done to really change that; (2) No matter what kind of person you are, you can always change substantially; (3) You can do things differently, but the important parts of who you are can’t really be changed; and (4) You can always change basic things about the kind of person you are. Answering “true” to statements 1 and 3 are the fixed-mindset questions and questions 2 and 4 reflect a growth mindset. 2. Are you more concerned with how you’ll be judged or are you concerned with improving? The above questions relate to your personality mindset and reveal qualities dependability, cooperativeness, caring or social skills. Your goal in life should be about learning (a growth personality mindset) and not about caring how others assess your ability or trying to get everything “right” on the first or tenth try (a fixed personality mindset). 3. Do you want to change your mindset?: As a child, someone may have praised your intelligence, looks or ability. However, words alone don’t foster our self-esteem and enable us to accomplish things. In fact, being praised solely for your outcome can jeopardize your success. Redefine success to include the effort and process, and not just the end result. Remember you can be smart and talented but you need a growth mindset to cultivate the coping skills required for life. 4. Do you have the CEO disease? Dweck gives a great example in her book of the downside of a fixed mindset when it comes to business and your professional life. She talks about former Chrysler CEO Lee Iacocca who, after a period of initial success, kept bringing out the same car models again and again with only minor tweaks. Meanwhile Japanese companies were redefining how cars should look and run – and eventually led the market. Where in your professional life are refusing to welcome a challenge and finding new ways to approach things? Learn ways to embrace your shortcomings and thrive, not cower, after setbacks and “failure.” 5. Do you only like doing things that you know you’ll do well? If you are living your life thinking I have mastered “X” and therefore don’t need to continue learning more about it – STOP THAT TODAY.
The bigger the challenge the more we learn to “stretch” ourselves, something many great athletes have shown us from their example. Many sports greats often trained with people who were older, bigger, better and even more talented. It was challenging themselves in this way that helped them become a phenom. 6. Do you feel “smart” when you are “flawless” or when you are “learning?” I love the feeling of having that “aha” moment when I realize why that “thing” that I did wasn’t working – because now I know how to “fix it.” Do you feel the same way? Start embracing the power of the process of things and not just the energy of doing things “perfectly.” Perfection doesn’t invite progress and effortless success doesn’t teach us anything. Remember, change and progress is essential to success in our work and careers. 7. What are you trying to prove and who are you trying to prove it to? People with a fixed mindset opt for success over growth. Doing so begs the question, what are they really trying to prove? If you are living with a fixed mindset stop trying to prove that you are intelligent, unique or special – you are. Imperfections are not shameful it’s what makes us great.
“Failure is an action NOT an identity.” Everything you try will work out. Your inability to do something perfectly or instantly does not define who you are but rather opens the potential of who you can become. Things are not “either or” – you can have great ability but still need to embrace putting forth effort. Even if you are a genius be willing, as Dweck says, to “upgrade your genius.” This week think about whether you have a fixed or growth mindset. If it’s fixed, ask yourself – “At the end of your career do you want to look back and see that you only did those things in life that you knew you could succeed in – or do you want to say that you explored, tried to improve and enjoyed the journey and not just the destination?”
Sometimes we do all the right things: exceed in our current jobs, continue our education or take a class to learn a new skill, but despite our best efforts, things still don’t go our way. Here are a few things to think about when you’re doing everything “right” but things are still going very “wrong.”
1. You can be everything you’re supposed to be but not everything you want to be:
Hopefully while you were growing up someone told you that you could be anything you wanted to be. Although very encouraging, this is, unfortunately, not true. I want to sing like the late Whitney Houston but no matter how hard I try that will never happen. We each need to spend time discovering what natural skills and abilities we were given and find ways to cultivate them and use them in how we work and what we do. Sometimes you may be pursuing something that you’re just not meant to do or be.
2. It’s time for you to do your own thing:
Many successful businesses are started by people who were once unemployed or unable to find the ideal job for them - so they created their own.
Everyone has a “lotto” business idea i.e., the type of company or business they’d love to have if money was not a factor. What’s yours? Often there is never a perfect opportunity to start an entrepreneurial venture. Sometimes that thing that you’re supposed to do falls into place when you create a plan, believe in yourself and just take the leap of faith.
3. You need to work smarter - not harder:
You’re inability to advance in your line of work or change careers may have less to do with what you’re doing and more to do with how you’re approaching things. For example, you might be spending two hours a day posting your resume to job boards like
when you should be spending six hours every day reaching out everyone you know (and everyone they know) to expand your professional contacts and find job leads. Remember that about approximately 80% of workers get hired or selected for opportunities because of a personal contact or reference.
4. Life isn’t fair - but the universe is:
Sometimes we are more qualified, more capable and more talented than the person who gets the job. Learning to accept what we can’t change is a continuous life lesson that we all have to learn. Remind yourself that no one ever achieved anything great with negative thoughts and energy. Forget excessive time wondering why someone got something that may have been rightfully yours and instead focus on what you can do and what else the universe has planned for you.
5. You need to hone your craft:
There are many reasons why you might not be hired for your dream job, but there’s no reason for you to lack experience in the field/area in which you want to work. Expand your experience by working for free, helping others with their new business ideas, taking a class, and doing just about anything and everything to get your side hustle on! Everyone, especially those looking to make a career transition, needs a side venture or hustle – so start yours today.
6. You think you are ready but you’re really not:
When it comes to career, your skill sets and are not the only things you need to master. Sometimes what’s holding us back is ourselves. Spend time each week honing your judgement or your ability to “read” people and situations, and even how to play office politics.
7. Something better awaits you:
Things might not be working out the way you would like because something better is waiting for you. What you think is your “dream job” could actually be “peanuts” in comparison to the perfect opportunity that you are meant to have. Some things in life and career are simply a matter of timing. Be patient and make the most of the time spent waiting for that bigger and brighter opportunity to appear.
The first line in the classic M. Scott Peck book, The Road Less Traveled is “Life is Difficult.” Life however can become at bit easier to navigate when you accept this reality and learn to take inventory in what you really enjoy and were born to do. This week take a second look at something that recently did not work out the way you would have liked – and consider these seven ideas to work on moving forward with a fresh perspective.
Even though most people often get hired because of a personal contact or referral, you still need to have a great resume. Here are seven key do’s and don’ts to take your resume from ok to one that stands out in a crowd.
1. Size does matter: Your resume should use a 9 to 12 point font. Using anything larger or smaller makes it hard on the reader or seems like you are trying to make up for limited experience. Stick to fonts that are used in books, like Times New Roman, Helvetica, and Garamond, which will ensure that they are ideal for others to read. 2. Say it with color: Find ways to incorporate color into your resume to help you stand out. One way is to include a color logo of the companies that you have worked for. Adding logos is a simple and easy way to make your resume “pop” and differentiate it from the others in the pile. 3. Keep bullets to a minimum: For each section or job position include a maximum of 5 bullets. Any more than that will most likely not be read. []
4. Include examples and statistics: More than 50 percent of hiring managers say that they wish candidates would have included more examples and numbers to explain their previous work/accomplishments. Include the number of customers reached or the exact percentage growth of what you have helped create. 5. Avoid personal information: Don’t include your marital status, number of children, photo of yourself, or other personal details on your resume. A professional photo of yourself should appear on your LinkedIn profile. Also stay away from “cutesy” emails like 1hotmama@gmail.com, instead try to use your first and last name.@gmail.com 6. Manage the length: If you have less than four years of experience, the ideal resume should be one page and include approximately 400 words per page. 7. Take out filler words: Bullets are not meant to be complete prose sentences. Be sure to take out filler words like “a” and “the” and find the most concise way to list your work experience using tailored key words and action verbs like created, managed, coordinated, and developed.
This week, dust off your current resume by using these and other ways to make it engaging to the reader. Taking one hour to make simple yet important changes can make all the difference and enable you to stand in a meaningful way.
Whether it’s a birthday, the date when you started your job or business, or even your marriage – anniversaries, are an ideal time to evaluate how far you’ve come, where you are, and where you want to be.
Last April, we launched our first interview with former TIME editor and head of editorial and partnerships at Flipboard, Josh Quittner. Over the past year, we’ve offered amazing conversations with many compelling personalities, fantastic feedback from fans and followers, and candid advice and resources to help people better navigate career choices and changes.
In celebration of The Living on Purpose Project’s one year anniversary, we’re sharing some of our favorite unconventional wisdom from our interviewees, as well as updates on what’s been keeping them busy since we last spoke to them.
1. Josh Quittner, Head of Editorial and Partnerships, Flipboard:
“You need to ‘put your antenna up’ – that is, be receptive and start looking for new opportunities to get you to where you want to be. We don’t put our antennas up when things are good because there is no reason to. But the moment things aren’t going well you have to start looking and asking yourself what would I like to do now? And, what would I be good at now? Putting your antenna up means you’re looking, but also realizing that things will most likely not come in a familiar or expected form.” What Josh has been up to: I’ve been working with the China team at Flipboard and doing more international business development, which has stretched me a bit outside my “zone.” In my spare time, I’ve been working with some guys who are incarcerated at nearby San Quentin. They are trying to produce their first magazine. It’s a spin-off from the San Quentin News, one of the oldest newspapers in the prison system. The magazine will be called Wall City, and I can’t wait to see it. Follow Josh on Twitter at @twittner
.
2. Tony Rocco, Middle School Teacher, Photographer, Educator and Executive Director of Photography Without Borders: “I was lost in high school. So I understand how difficult it can be to figure out what you want to do in life [at any age]. I tell people there’s no one way to do things. People will try to give you advice saying that you must do this, that, or the other thing. It can be confusing because no one really knows what’s expected [or required] to be successful … I had to stumble through life for a while until I figured things out.
Others continue to remind me that we need to give ourselves time to figure out our path and our purpose – in our own way and in our own time.” What Tony has been up to: Last summer I took four “Shutterbug” groups of students from Philadelphia to Columbia for our amazing cultural exchange program. One organization that we worked with, El Centro Colombo Americano in Medellin, has invited us back this year to replicate our program in four other major cities throughout Columbia. We will provide workshops that teach children how to tell stories with photography – spending two weeks in each city. Our program continues to be a huge success. Follow Tony on LinkedIn at /Tony Rocco 3. Stephanie Abrams, Co-Founder and CEO, Socialfly: “I went on many auditions but did not get every part. I learned that it’s okay if people say no because it means that something bigger and better was coming. It’s really helped me in my career because so much of my business is sales. People simply are not going to say yes all the time. I’ve learned not to take a “no” personally.” What Stephanie has been up to: I am excited to share that we released our first book, Like, Love, Follow. The Entreprenista’s Guide to Using Social Media to Grow Your Business. Our company continues to grow month over month and we have signed incredible new clients over the past year including Premio Foods, Canada Mark Diamonds & Cargo Cosmetics. Follow Stephanie on Twitter: @stephjillabrams and @socialfly
4. Sonia Sanchez, Poet, Mother, Professor, and National and International Lecturer on Black Culture and Literature, Women’s Liberation, Peace and Racial Justice: “Read everything, anything that is in print. Whether it’s related to your work, or life, or the business behind what you do – read it. Get a job that supports both your intentions of being a poet or novelist or whatever you want to be, but that also supports yourself and family. Make sure it’s a job you like that also, hopefully, gives you chances to do the things you really want. And, gather around supporters who will help encourage the way you live and who will respect the love that you feel for your art.” What Sonia has been up to:I have started a fellowship with the Schomburg Center in Harlem working with the national research library on a variety of efforts. I recently published SOS – Calling All Black People – A Black Arts Movement Reader, which includes works of fiction, poetry, and drama in addition to critical writings on issues of politics, aesthetics, and gender. And, last month the PBS World Channel premiered, “BaddDDD Sonia Sanchez” a documentary that includes readings and jazz-accompanied performances of my work. The documentary examines my contributions to the world of poetry, Black Arts Movement and leadership role in African American culture over the last half century. Follow Sonia on Twitter at @poetsanchez
5. Alex Faille, Associate Buyer at West Elm at Williams-Sonoma, Inc.:
“Often we want to do what our peers are striving for and doing. Luckily the friends around me were on focused career paths. The people you hang around should be pulling you up. The worst possible thing to do working in this city is to forget that having a job here is a blessing. I feel like there are too many people who feel like they’re ‘owed.’ Those people don’t last long in this town. When you remember that you are blessed to work at what you love/want to pursue, you will work harder because you know there are lots of people waiting for your spot. Even though I like comfort, I have learned that the smoothest course isn’t always the best path.” What Alex has been up to: I am continuing my career in merchandising/buying with West Elm and enjoying life in Brooklyn! I’ve spent the most time this past year being inspired by health, fitness, food, dating, and travel. 2015 was a “yes” year where I tried to say “yes” to most things that came my way. I had WAY too much fun, but plan to do the same for 2016. Follow Alex on Instagram at @afaille
6. Courtney Spritzer, Co-Founder and COO, Socialfly: “The last thing, and probably the most important, is to always remember that the things you do on social media are public, so you want to make sure you’re always putting your best foot forward. When you are looking for a job, people will absolutely Google you. If they find something unprofessional it could kill your chance of landing that dream job. Everyone should be mindful about what you put out there. Posting a picture or a comment could harm you in ways you don’t realize. Be active but be professionally savvy and aware when it comes to social media.” What Courtney has been up to: Launched my first book “Like. Love. Follow,” which has been very successful in helping us land new clients and brand ourselves within the social media industry. Currently, I am working on scaling the business, hiring new talent, and securing larger accounts/clients. Follow Courtney on Instagram at@courtspritzer
7. Katie Retelle, Educator and Mother: “I became an “expert” observer and asker of questions. I started looking to people who are where they wanted to be in life. Some I knew - others I didn’t. I learned how they accomplished what they did, and used that information as a strategy to “plan” out my own life and to stay aware of the excuses/fears that might hold me back.” What Katie has been up to: Now that spring has finally arrived, I’m looking forward to fun outdoor activities with the kids. I continue to be a full-time mom, and also work with a medical startup, part-time. I also just started a new opportunity – teaching at a bilingual preschool in Riverdale, full-time. My two-year-old daughter, Ella, comes to work with me, which benefits us both. She will be immersed in Spanish, expanding social and cognitive skills. The best part is that I will still be with her and can ease back into my career-related arena. Follow Katie Retelle on Facebook at /Katie.Retelle
This week, use this opportunity to take a peek at or re-read one of these amazing conversations. Or, just take a moment to digest these words of wisdom and think of ways it can help you advance in your career readiness.
Courtney Spritzer, Co-Founder and Chief Operating Officer (COO) of Socialfly, on living life optimistically despite devastating loss, using social media as a strategic tool to advance in any industry, and great advice for people on the fence about changing careers.
I have had people literally apologize for things I never knew had occurred, so chances are your supervisor may not know every detail. After the conversation, outline and/or draft a brief summary of the obvious “mistakes” and what you and others will do in the future to prevent it from happening again. 
You’ll get brownie points for making social connections i.e., asking questions or using body language such as nodding your head and smiling. I introduce myself as a master problem solver. 
As I read that sign, I thought I could have a confrontational argument with the owners OR take those leather pants I had been eyeing for months, lock up the store and bounce. I did the latter and never looked back. The owners showed me who they were by breaking their promise and not keeping their word and I never gave them a chance to do the same thing to me again.
So dust off your “C.Y.A.” (Cover Your Ass) file that you should have started the moment you got hired. Every “great job” email and “thanks for the help” Post It, (and a copy) of anything positive that internal and external clients have said about you. It’s not too late; ask a current client and others to write a letter about your most recent successful project or general letter of reference. After you have the positive feedback, create a one page summary of your major accomplishments. 
However, you need to practice and learn how to come up with AN idea or feedback when put on the spot. Being quick with your thoughts and solutions to problems will help make you appear as a credible expert and therefore a valuable asset in any industry or field.
Remember, it’s not IF difficult obstacles come along; it’s how you’ll respond WHEN they do.
When your friends, family or your character is attacked turn fight with your words and actions. 
(3) You can do things differently, but the important parts of who you are can’t really be changed; and (4) You can always change basic things about the kind of person you are. Answering “true” to statements 1 and 3 are the fixed-mindset questions and questions 2 and 4 reflect a growth mindset. 
logo of the companies that you have worked for. Adding logos is a simple and easy way to make your resume “pop” and differentiate it from the others in the pile.
launched our first interview with former TIME editor and head of editorial and partnerships at Flipboard, Josh Quittner. Over the past year, we’ve offered amazing conversations with many compelling personalities, fantastic feedback from fans and followers, and candid advice and resources to help people better navigate career choices and changes.