March 15, 2017 Seven Things to Think About When It Comes to . . . Common Communication Mistakes 80% of People Make.

It has been said that 80% of conflict is a communications issue. I recently had a minor conflict with a neighbor that was caused from her literal and figurative inability to hear and understand what I was saying. This morning I thought that when it comes to life in general most things that disconnect people have to do with what and how things are said. It may sound silly but we all need to brush up on key types of communications. Check out these seven questions to see how you score on professional communications.

1. How do you ask for a raise or promotion? The biggest mistake people make in not getting a raise or promotion is lacking confidence and being “mousey.” Would you want to give more money to someone who can’t look you in the eye, use a firm and clear voice and command your attention and respect? No, you wouldn’t - so why should your current boss or potential future employer.

2. How do you introduce yourself? Do you have a memorable way of meeting people? If not, you should. Tell others that you mean business with your initial conversation and your first impression. You’ll get brownie points for making social connections i.e., asking questions or using body language such as nodding your head and smiling. I introduce myself as a master problem solver.

3. How do you present information and yourself? Whether it’s an interview or a PowerPoint presentation, the best way to “communicate” your knowledge and ability is to be prepared, knowledgeable, and on time. Always communicate the W.I.F.M. factor (What’s in it for me?) and K.I.S.S. (Keep it Simple for Stupid). This is certainly not insulting anyone nor their intelligence but rather a great idiom to remind you to be clear and concise.

4. How do you deliver an apology or explanation? Chances are whatever bad news you have to deliver – it’s best to go with a sincere ‘less is more’ approach. I have seen many people talk themselves out of an apology by focusing on themselves and not the other party. If you say or do something that you wish you hadn’t – speak on and move on.
But before you do, remember that people want to be heard, so shut up and listen. Equally, learn how to find a positive spin in any negative. It softens the blow and makes people associate you with something good.

5. How do you ask others to do things? It’s not what you say by truly how you say things. Period. Tone, volume, and frequency affects others. Follow a good rule of thumb – listen twice as much as you speak.

6. How do you relate to co-workers on a personal level? Your goal is not to be the party-girl or after hours guy, but it is good to connect with select colleagues who share common interests. Find ways to strike up neutral topics such as hobbies, work background, and pop culture (minus the politics).

7. How do you express thanks and appreciation to others? Everyone achieves because of the help of others. Find ways to say more than a generic thanks to those who help you in big and small ways.
>Communicate in clear and concise ways. This week practice new ways to ask for things and express what you experience. In time, you will be a seasoned pro at minimizing a lack of communication or misunderstanding.

Seven Things to Think About When It Comes To . . . Old School Professional Skills to Rock in 2017

Now that the New Year is in full swing here are seven “must have’s” to turn a new career leaf in 2017.

1. Fill in the blank: Whatever your current or desired field is, be you need to have expertise in a specific segment.

If you do social media: are you a strategy person or skilled at identifying and engaging influencers? It’s not just about working in one industry or field, but rather about becoming an expert at something that others value and need.

2. Writing: Over the past 20 years I have found that many people struggle with business writing. The trick is to keep your communications concise, using simple sentences and explain the only 5 questions that anyone ever wants to know: WHO, WHAT, WHERE, WHEN AND WHY. Go online or sign up for a class, but work on making sure that you are comfortable with writing your ideas efficiently and effectively.

3. Negotiation: Check our “archives” to see what we recently posted about this critical skill and how to develop it. http://livingonpurposeproject.com/post/156036582629/january-18-2017-ask-patrice-when-it-comes

4. Salesmanship: There is a saying that salespeople are born, not made. However, we can all become more skilled at selling people on our ideas, vision and even ourselves by using some marketing 101 tactics and strategies – always remember to educate and not sell, and that even people who are looking to buy don’t want to feel a hard sell.

5. Perseverance: 80% of most things you attempt will not turn out exactly or even close to what you had planned - it’s called life. The sooner you embrace this fact the better life becomes. At many points in your career you MUST be willing to work longer, harder, better. Period. If not, step side and make way for those of us willing, ready and able to do the work at hand.

6. Humor: Everyone thinks they are funny - only a few are right. Of course, you think you have a great sense of humor but how can you test it out? Fine tune your ability to use wit and humor to really connect with and even disarm others. Remember humor is about being makings smart observations about people and life. If you need some ideas to put together your 10-minute comedy set, check out two of my favorite comedians – the late George Carlin and Chris Rock.

7. Keep your word: Following through on what you say allows you to always demonstrate (a practice) this core skill. The secret is to under promise and over deliver and make your personal and professional goal to be a person of your word. At the end of the day, people hire, partner with, and seek out those who are consistent and reliable. Work on your time management and keep yourself organized and soon you will find this is second nature.

Successful people have the necessary skills and mindset for success. Anyone can do it, once you know which skills and abilities will enable you to consistently be a rainmaker. This week, take a few minutes to access your current skills and set goals for making them sharper and savvier.

November 29, 2016 Seven Things to Think about When It Comes to . . . Maxims That Can Change Your Career

What is a maxim? Maxims are general truths, fundamental principles, rules of conduct and guidelines, and proverbial sayings. Our two Living on Purpose Project maxims “Live. Love. Do.” and “Living Life With Exclamation!” not only guide our efforts but serve as our guiding philosophy. This week we want to share maxims that have helped others find success as both full-time employees, freelance and consultant career. We hope that they can also change your ability to explore and secure new opportunities and ventures.
1. There are (3) three steps between you and your passion: 1. Do what you love.

2. Do what comes naturally. 3. Do what connect you to and help others live, love and do better.

2. Whatever you do ensure it includes a chance to help others: Always pursue opportunities that create the chance to help loved ones and strangers.

3. The customer rules: Even if they are “wrong” the customer should always think they are right. Listen intently to what is meaningful to your clients/customers i.e., their needs. Educate them on a practical and an emotional level. Build something so uniquely perfect and psychologically appealing that customers MUST have it, even if they never thought of it or imagined it possible.

4. Never give up: Persistence, perseverance, patience and “please” are four power words that can transforms opinions, the way people think and what they do.

5. Evoke and adapt: Our playing field (life) is always changing. Focus less on results and more on learning experiences. Think big and create partnerships that allow you to evolve and grow. If you need confidence, “act as if” and cling onto others’ positive beliefs of you – until your own belief kicks in.

6. Discover your nature is to create: Find something that someone else has done and improve that “thing” by adding your unique twist. Then strive to do it better than anyone else in the world. Find it and bring it to the others.

7. Simplify and go: Rely on the expertise of others but trust your own instincts. Ask what you don’t know and share with others the things you do. Command cooperation and respect, at every age and stage, and believe in your dreams. Maintain and hone peripheral vision because breakthrough ideas, products, or ventures appear out of the corner of your eye. And finally, never forget to always remember opinion is not fact.

This week take seven minutes to write three career maxims that you’ll use to continue to guide you to navigate career choices and changes, and keep you grounded on your goals.

September 28, 2016 Seven Things to Think About When It Comes to . . . Finding Success Because of Your Mindset and Not Just Your Abilities

World-renowned Stanford University psychologist Carol Dweck has spent decades studying why it’s not just our abilities and talents that bring us success but whether we approach things with a “fixed” or “growth” mindset. Here are some key takeaways from her amazing book, Mindset, and seven questions to determine which mindset you currently have and ways to make changes to accomplish true career success.

1. What is your mindset on life?: Dweck says how you answer the following four true or false statements will tell you whether you have a growth or fixed mindset: (1) You are a certain kind of person, and there is not much that can be done to really change that; (2) No matter what kind of person you are, you can always change substantially; (3) You can do things differently, but the important parts of who you are can’t really be changed; and (4) You can always change basic things about the kind of person you are. Answering “true” to statements 1 and 3 are the fixed-mindset questions and questions 2 and 4 reflect a growth mindset.

2. Are you more concerned with how you’ll be judged or are you concerned with improving? The above questions relate to your personality mindset and reveal qualities dependability, cooperativeness, caring or social skills. Your goal in life should be about learning (a growth personality mindset) and not about caring how others assess your ability or trying to get everything “right” on the first or tenth try (a fixed personality mindset).

3. Do you want to change your mindset?: As a child, someone may have praised your intelligence, looks or ability. However, words alone don’t foster our self-esteem and enable us to accomplish things. In fact, being praised solely for your outcome can jeopardize your success. Redefine success to include the effort and process, and not just the end result. Remember you can be smart and talented but you need a growth mindset to cultivate the coping skills required for life.

4. Do you have the CEO disease? Dweck gives a great example in her book of the downside of a fixed mindset when it comes to business and your professional life. She talks about former Chrysler CEO Lee Iacocca who, after a period of initial success, kept bringing out the same car models again and again with only minor tweaks. Meanwhile Japanese companies were redefining how cars should look and run – and eventually led the market. Where in your professional life are refusing to welcome a challenge and finding new ways to approach things? Learn ways to embrace your shortcomings and thrive, not cower, after setbacks and “failure.”

5. Do you only like doing things that you know you’ll do well? If you are living your life thinking I have mastered “X” and therefore don’t need to continue learning more about it – STOP THAT TODAY.
The bigger the challenge the more we learn to “stretch” ourselves, something many great athletes have shown us from their example. Many sports greats often trained with people who were older, bigger, better and even more talented. It was challenging themselves in this way that helped them become a phenom.

6. Do you feel “smart” when you are “flawless” or when you are “learning?” I love the feeling of having that “aha” moment when I realize why that “thing” that I did wasn’t working – because now I know how to “fix it.” Do you feel the same way? Start embracing the power of the process of things and not just the energy of doing things “perfectly.” Perfection doesn’t invite progress and effortless success doesn’t teach us anything. Remember, change and progress is essential to success in our work and careers.

7. What are you trying to prove and who are you trying to prove it to? People with a fixed mindset opt for success over growth. Doing so begs the question, what are they really trying to prove? If you are living with a fixed mindset stop trying to prove that you are intelligent, unique or special – you are. Imperfections are not shameful it’s what makes us great.

“Failure is an action NOT an identity.” Everything you try will work out. Your inability to do something perfectly or instantly does not define who you are but rather opens the potential of who you can become. Things are not “either or” – you can have great ability but still need to embrace putting forth effort. Even if you are a genius be willing, as Dweck says, to “upgrade your genius.” This week think about whether you have a fixed or growth mindset. If it’s fixed, ask yourself – “At the end of your career do you want to look back and see that you only did those things in life that you knew you could succeed in – or do you want to say that you explored, tried to improve and enjoyed the journey and not just the destination?”